Ive been wanting to reach out and tell you of our success and to thank you, but have been so busy and working like mad with expanding our business. You can cancel an open bid or edit a bid any time before the close date and time of the auction. A paper check will be delivered to the seller (less Maxsold fees) within about fourteen days or so. 3) apr. Couldn't have had a better experience. ADDITION TO OR WITHDRAWAL FROM SALE: Although infrequent, we may add lots (or items to lots) and remove lots (or items from lots) at any time during and after the auction (see MATERIALITY). A big plus is their experience in knowing what is valuable what jewelry is actually gold, what is not; the value of antiques and vintage furniture, clothes, books, etc. WE DO NOT WARRANT THAT OUR ONLINE BIDDING SERVICES WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ERRORS IN SOFTWARE OR ONLINE CONTENT WILL BE CORRECTED. This company does very little for what they charge for. A big thank you from your entire local team as well as your support for Usual items from estate sales do just fine: mirrors and artwork and kitchen equipment and tools from the workshop. Can I cancel my bid? Fast forward to 2020 and I was ready with more inventory to move quickly, mainly to reclaim space in my eBay office. If you are an Auctioneer, Charity, Antique Dealer, Lawyer, Stager, or a Reseller we tailor our services to your needs. They had people leaving stuff behind, picking what to take out of the lot they won, leaving behind some items that now you have to get rid of. Fast forward to my reaching new students by offering an online course called The ABCs of Selling Online Using eBay on Udemy. Thank you for sharing with us. THESE TERMS AND CONDITIONS (TERMS OF SERVICE) APPLY TO USERS OF THE MAXSOLD SERVICES (AS FURTHER DESCRIBED HEREIN) WHO WISH TO BID ON ITEMS AT AUCTION ADVERTISED THROUGH OUR WEBSITE AT WWW.MAXSOLD.COM (THE WEBSITE). Furthermore, you understand that SELLERS ARE NOT TO BE CONTACTED (directly including by phone/email/etc. These items were primarily from a familys estate that hadnt sold during their estate sale. Less than a week after my sale was completed I received an email from the Maxsold staff with a tracking number and carrier info on when my check will arrive. Another win in my book! MaxSold.com online auctions provides local expert help to sell goods through our hyper-local online auction service when downsizing, estate sale or clearing business inventory. A bidding strategy where you set the maximum amount you're willing to bid. They should reach out to support@maxsold.com to provide more clarity on their specific situation. View all posts by Anne Zarraonandia, Your email address will not be published. No shows, etc. The bidding will start higher, and you can always bid more than the minimum, but you cannot retract your highest bid. How do I schedule a pickup time? At the time of registration, we collect personal information from you to verify your identity and to provide the Services. These people need to be watched every second. MaxSold ranks 7th among Auction sites. He turned his frustration into a trial with Maxsold auctions. What does it mean if your sphere is Plano? Our local expert team will come and lot, catalog, and photograph all your items, run your auction, and secure your pickup event. It works best when you have lots of stuff - they suggest at least 50 "lots" (or groupings of items). Click here to see my auction from June 2020! I have had multiple negative experiences from this company and completely sympathize with the unhappy customers who can do nothing but write an online review because Maxsold will do nothing with their complaints except point to their terms of liability. This includes coming to your home to identify lots, photograph everything, and write up descriptions. They had taken it and threw it on the garbage truck. Most were just cases and no cds. They come from far and wide: Monterrey, San Jose, Oakland, San Francisco and towns in Marin County too! They can also select the time slot for pick-up! IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS OF SERVICE, YOU MAY NOT ACCESS OR USE THE WEBSITE OR THE SERVICES. Thoroughly inspect goods at pickup and report any concerns immediately (see CLAIMS). I have sold on Amazon as an FBA Seller (Fulfilled by Amazon) and as a Merchant Seller (I ship my items sold on Amazon myself to buyer). or, does it apply a flat rate to sales? However, you will pay a buyers premium (18% of the total invoice) at the end of the sale, which is an accepted practice. GENERAL TERMS: These Terms of Service, together with the Maxsold Privacy Policy and any other documents or guidelines incorporated by reference into these Terms of Service, constitutes the entire agreement between users who are Buyers and Maxsold relating to the Website and Services and all related activities. Wes, Can any lower receiver be made into a pistol. I sell on local marketplaces too including Craigs List, Facebook Marketplace, NextDoor, and by using old-fashioned Classified Ads back in the day. I use lots of old boxes and bags to gather the lots up, though it is suggested by Maxsold that buyers bring their own container for pick-up. The follow up pickup procedure has been perfect 9 out of 10 times. Make arrangements for the crew to have access to any locked doors or concierge/guard/key codes so you can assure the security of your neighbors during pick-up. MaxSold frees you from administrative work through our 7-day per week customer support for Bidders. Very happy with the money I saved. Please be sure to send that to www.maxsold.com/refund and we will take care of this for you. You will only interact with buyers after they complete their online payment and arrive for their scheduled pick-ups. The money you earn from the auction can mitigate the cost of removing unwanted belongings, while giving you access to some cash. We cannot preview before we bid but never expected to be ripped off so blatantly. .It works best when you have lots of stuff - they suggest at least 50 "lots . If any part of these Terms of Service is held to be unlawful, void, or unenforceable, that part shall be deemed severed and shall not affect the validity and enforceability of the remaining provisions. As such, any abusive or threatening statements or behavior, or other actions deemed inconsistent with these Community Standards in our sole discretion may result in revocation of bidding privileges and closure of accounts of those responsible without notice. MaxSold, your local online auction site offers a simple way to buy goods near you. The MaxSold website posts the auction catalogue online for a period of one week. Customer service can be tricky to work with and they offer no flexibility on pickup times once the pick up is scheduled. I have used them successfully four separate times as a reseller and have gained lots of insight of how it all works. It was revealing that patients brought up these difficulties while clinicians . Whatever you have, it probably will sell. Where other solutions try to control prices while having no control over time of sale, we give the seller control of time while giving up control of price to market competition. Many of my buyers are now repeat buyers and remember my location as being an easy one to access for pick-up. SOFT CLOSE: Each bid made on an item in the last few minutes of the auction will add more time (a few minutes) to the item bid period. Everything. When a buyer accepts an item without inspection, they are waiving any potential claim issues as, once the item leaves, theres no way for Maxsold or the seller to know when the (potential) issue was created. MaxSold continues to reinvest all funds made in the pursuit of its vision to Sell. Items look better in pictures. MaxSold allows you to cancel a listing bid within the first minute after placing it. you are responsible for all of the photography, catalogue descriptions, and pick-up coordination. My mother recently died. Your email address will not be published. By departing from the pickup site you are deemed to have all your items and that you are satisfied with them. They could have fit at least 4 cars on the side, and as the cars were loaded, directed them down on the circle area at the end, to turn around an then pull out. If you live in a gated community, condo or apartment complex, make sure you get any necessary permissions from management. Within 10-14 days to two weeks after Pick-Up Day, MaxSold will send you a check via FedEx for the auction proceeds, minus their commissions and fees. The Factors That Make Patients Quit Methadone - Penn LDI That said, there appear to be 3 areas of concerns (Our refund process, 15% buyers premium, and fixed pickup date) - all of which are highlighted in our Auction Information and (agreed to) terms and conditions that are required reading prior to bidding. Hope this helps. MaxSold ranks 6th among Auction sites. Was given 10% refund didn't cover truck rental as these were couches Very disappointed customer. Its easy to upload a couple of lots one day and come back to create more the next time you login. If you cannot do that or arrange for someone to do it for you then don't bid. A National Collective of Verified Professionals who offer Home Transitions, Senior Housing Consulting, Senior Move Management, Real Estate Consulting, Estate Liquidation, Downsizing Concierge Services. A pre-authorization (hold) for $1.00 is done to validate the credit card(s) on file but this hold will drop after a few days (as it is not a charge). Found out when we got home. The MaxSold staffers come to your home, where you show them all the things you want included in the auction. Good luck! Often, the buyers premium is expressed in a percentage of the propertys sales price. Maxsold is unique in its concept and plan for folks to downsize, have an estate sale and do it as profitably as possible. A buyers premium is added to the winning bid. Maxsold is a technology provider of an online auction/bidding site, an operator of managed bids on behalf of certain sellers (Maxsold Managed Auctions) and an intermediary and provider of certain platform services for other sellers who manage their own auctions or the auctions of third parties (Seller Managed Auctions). This is a message from max sold from trustpilot, I had to get this in quickly because my pick-up location is out of doors and I didnt want it to rain on my parade! A last minute cancellation can apply if, for example, a seller needs to find a new buyer urgently. Maxsold, needs everything from you but you/ I can't get a simple explanation from them. WITH THE VIRUS THEY ARE WRAPPING EVERYTHING SO YOU CAN NOT CHECK IT AT PICKUP, THEN THEY DENIED MY REFUND CLAIM. On my scale of the Z Rating with 5 being the highest and 1 the lowest, I give Maxsold a solid 5 ZZZZZsfor all that it offers sellers/businesses. As of , the company claims to have 5,000 employees. or indirectly). One easy way to see what a Maxsold auction looks like is to review a selection of past auctions. They will only need to be in your space two times: one before and one after the sale. Before they come your job is to separate and take out any personal items that you dont want to sell. No cash negotiations on-site. A lot of the inventory was slow moving stock from my eBay store and so the lots I created helped me move many hundreds of items! I also am a long time eBay Education Specialist (eBays old term and now defunct program) and have taught hundreds of folks all about selling on eBay. If running a sale yourself it too much, Maxsold offers the option of having them do the whole kit n caboodle! MATERIALITY: Maxsold reserves the right to reset bids on a lot in an auction if, in Maxsolds sole discretion, there is a material change to the lot that will impact the value of the item. Other links may go straight to my active listings on my various selling sites and/or my online course enrollment. It's fun and easy to purchase through their website and I have literally saved hundreds of dollars on items that would have cost so much more had I bought them retail. They have no problem trying to charge you card over and over again but will not return my call or claim that someone will get right back to me. I just received an truly awesome email from a former eBay class student. Was refused in refund with excuse that I had to show the issues at pick up location. Like most auction houses, MaxSold charges a buyers premium that is average for the industry at 15%. They could have made a small quick call and all would have been resolved - but they did nothing to assist. Save my name, email, and website in this browser for the next time I comment. Invoices not paid in full prior to the start of pickup will mean the purchased lots are considered abandoned and may be dispersed in any way the seller and/or we deem appropriate. CATALOGUE ERRORS: If a description does not match a picture in a lot, the description takes precedence. I call using a Maxsold a win/win! IN NO EVENT WILL MAXSOLD BE LIABLE FOR THE CONDITION OF ITEMS, ISSUES PERTAINING TO OWNERSHIP AND AUTHORITY TO SELL ITEMS, NON-DELIVERY OF ITEMS ON A SUCCESSFUL BID OR OTHER ACTS OR OMISSIONS OF SELLERS. Please dont hesitate to ask me any questions you may have, no matter where you live or where you are in the process of wanting to sell or just plain ole get rid of stuff! Seriously. He had lots of inventory and some of it hadnt sold in a long time. You can lower your MaxBid to the current or next highest bid, but you cannot retract a bid. Its a fair and transparent model for those who can accept and abide by the terms and conditions laid out (and agreed to) prior to bidding. Better than most of my garage sales! The minimum bid is calculated by increasing the current bid amount by the increments listed in the table below. We have attempted to reach out to the Seller a number of times to better understand the situation, but whatever this situation is, it is not a Maxsold service nor would we have suggested or supported it had we been made aware. Hi Susan F. LIMITATION OF LIABILITY: WE WILL NOT BE LIABLE TO YOU FOR ANY, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING, WITHOUT LIMITATION, THOSE ARISING FROM THE USE OR INABILITY TO USE OUR SERVICES AND SOFTWARE OR THE STATEMENTS OR CONDUCT OF ANY THIRD PARTY USING OUR SERVICES. Can I see auction locations on a map? Here is the link to my June 2020 Maxsold auction. I have bid on many items & wanted more info on them snatches, damages, labels & they send they can't help because the seller never returns their calls. PLEASE NOTE THAT THESE TERMS OF SERVICE ARE SUBJECT TO CHANGE BY MAXSOLD IN ITS SOLE DISCRETION AT ANY TIME. In one offering Maxsold is never on site and therefore has no visibility of the items sold. And the pickup windows are 2 mins. The buyers are excited to jump into the bidding with such low minimum bids, and the sellers are hopeful that it creates lots of interest in their auction items and drive the prices upward! Was it lost in transit? If they are the highest bidder on an item, then they have bought the item - end of discussion. Will post the resolution once they decide. Unfortunately there is no way to ask about the item. My account has been closed due to their unethical behaviour, Tom - we are so sorry to hear that you have had a bad experience both with the item and also customer support. She sent me an email listing all of the items and her (Claire's) fees for replacing watch batteries, prep for selling the items on EBay, Mercado, etc., and mailing/shipping costs. Tony. So awesome for selling furniture or larger, bulky items that frankly require local pick-up! We're happy to hear that you find the process enjoyable and convenient. MAXSOLD AS SYSTEM OF RECORD: In the event of a dispute, you agree to accept our records as accurate and definitive. The company was founded by Dave Flynn, who serves as its CEO. CLAIMS: ENSURE YOU INSPECT items at pickup (and preview if available) and IMMEDIATELY inform the MaxSold team (or Seller if Seller Managed) of any issues related to mis-cataloging of condition (remembering that you are purchasing used items in AS IS WHERE IS condition). He formed over one hundred lots, of mostly antique toys and collectibles. MaxSold frees you from administrative work through our 7-day per week customer support for Bidders. Reviewers satisfied with MaxSold most frequently mention online auction, great deals, and customer service. 2? This year we are on track to match 2016 and we are really glad that have had the opportunity to learn from you! Found things I've needed in great condition to almost new. Our model, which includes selling everything to the highest bidder regardless of price, guarantees our sellers a finite and transparent experience that passes the logistical burden onto the buyers as they MUST arrive and remove, with their own resources, all of their purchases from the sellers location during a short time window agreed to by the Seller. If youre a MaxSold seller, you can cancel a bid through your seller dashboard. Any disputes relating to the purchase of items through the Services should be addressed in the first instance by contacting us (see further section 23 below). And for the 1 unpleasant pickup experience, Maxsold had recourse paths to resolve that experience. How can I make my handwritten signature online? Yup 22 years! My Maxsold (Downsizing and Estate Sales) Review They do not cherry pick just the valuable stuff, so you can sell everyday household belongings too! These notifications are sometimes delayed and may not be received in time to rebid and Maxsold will bear no liability to you or anyone else in connection with any delayed or undelivered notification. Main page; Contents; Current events; Random article; About Wikipedia; Contact us; Donate; Help; Learn to edit; Community portal; Recent changes; Upload file Maxsold offers a safe environment for bidders. How do I enter a MaxBid? - MaxSold Help Desk It is listed on our website, confirmed prior to being allowed to bid, and calculated and displayed with every bid entered by the bidder to ensure they know what the bid amount is with Buyers Premium added. Charged $800 no matter what (overly pricey) and after damage gave us a $100 credit. I am lucky to have an outdoor pick-up spot, near my eBay office as you can see from the photo below. Anyone found trespassing will have their bidding privileges immediately revoked and may be subject to investigation by the authorities. The fee for this is $300 or 30% of gross sales, whichever is greater. Here is a link to the Maxsold website The 10 Weirdest Things That You Can Find at An Estate Sale. James Harden is opting into his $35.6 million deal for next season in order for the 10-time NBA All-Star and the 76ers to work together on a trade . I am concerned about supplying my credit card information to someone i do not know. TO THE EXTENT THAT WE ARE HELD LIABLE TO YOU, OUR AGGREGATE LIABILITY FOR ANY EXPENSES, LOSSES OR DAMAGES ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE OUR SERVICES WILL NOT EXCEED THE AMOUNT PAID (OR PAYABLE) BY YOU TO US UNDER THESE TERMS OF SERVICE. Simply for downsizing and estate clients without judgement: Have you sent in your request for a refund? Team Maxsold, Products used:Brand New electric lift chair. MaxSold Reviews - 967 Reviews of Maxsold.com | Sitejabber It is a mixed bag and also diverse reasons for buying. Here is the link to my June 2020 Maxsold auction. RESPONSES TO LAW ENFORCEMENT: We may disclose your Personal Information to third parties (including, but not limited to, law enforcement or other governmental authorities), without your consent or notification to you, (1) upon the request of law enforcement or other government authorities, (2) if we believe in good faith that such information (a) is helpful in, or otherwise relevant to, preventing, mitigating, terminating, prosecuting or taking any other action with respect to a possible crime or civil claim, or (b) relates to any damage or injury to, interference with or other adverse effect on any right or property of another, or (3) if we believe in good faith that such disclosure is required by any court order, subpoena or other similar mandate or any applicable law. Downsizing, Relocating or Liquidating an Estate? My last auction took me many months, because we were in the midst of COVID and I knew no auctions were taking place anywhere. Here is a link to his eBay Store! They love doing this and the buyers feel like they got a great deal. Some jurisdictions prohibit the disclaimer of implied warranties in consumer sales, so part of the preceding disclaimer may not apply to you. Complaint answer you buy as is, I could have made these marks didn't complain enough when pu. This sale had 89 lots that had bids and was made of up dolls, household items and memorabilia. To place your bid, you must submit a bid of at least the minimum amount. The team will come to your location, take photos, create the listings, manage the pick-up day and do everything else for you too: advertising, communication, bookkeeping and payment collection. Outrageous Premium Charges and 2 mins pickup windows, Maxsold poor service from a seller & buyers point of view, SELLING SILVER PLATE AS STERLING SILVER AND NOT ACCEPTING A RETURN, Great for buyers sadly not for sellers, They lost my lot and refused to refund my money. Also, the number of "eyes on the auction" was pathetically small. Maxsold is a horrific company to deal with. Exactly how is this done? All rights reserved worldwide. Can MaxSold staff help move my items? I did all the leg work (listing and pick-up) and chose to sell items from many of my consignors as well as my own inventory, since I am a long time online seller with tons of stuff! I bid on auctions that are up to a 3 hour drive away. Hello Michelle, Simply for downsizing and estate clients without judgement: http://maxsold.com/maxsold-purpose/, Item was dirtier than looked in photos, with quite a bit more lint and dust and stuff stuck to the exterior than you could see in the pictures. We bought 2 lots of cds today. Winning bids are charged to the credit card on file right AFTER each auction ends, along with 10% buyers premium and the applicable retail sales tax for your region. Although requests made after pickup are considered on a case by case basis (as they are outside the agreed to terms and conditions of bidding noted below), we are committed to being fair to all our customers. Click here to see my auction from June 2020! If you are the winner on an item(s) after an auction closes, we charge the credit card the highest bid price plus an 18% BUYERs PREMIUM and applicable retail sales taxes on top. Can i determine the bottom $ that is acceptable for an item? You can't get a manager, owner or any legit person to contact you. Overall, you can generally get great deals whether or not you're reselling, furnishing a house or just looking for items to put in your house. If more people are reached, then more people may register, bid and win! Easy peasy! Reps there allowed major damage to be done to floors, walls and hand railings. By selling through MaxSold you have made an environmentally responsible Outrageous premium charges, buried in fine print. (see Billing/Invoicing paragraph in our bidder terms or check out the auction information of any auction we are conducting) As you provide the clients with your services, MaxSold will complete cataloging, photography, product marketing, deal with potential buyers, schedule pickups, and handle the collection of payments. Everything is sold and removed from your property by the date you want the space cleared. It is usually delivered by DHL envelope to my front door. Managed Online Auctions Built for Downsizing, Estate Sales and Liquidation, MaxSold manages3 step, 11 day process to make the whole project hassle-free for you, MaxSold promotes your auction to thousands ofbidders on multiple channels to maximize your profit and clear-out. This was an emergency, MaxSold Terms clearly state Emergencies: we will work with you. You may adjust your MaxBid at any time in your My Bids page provided it is not yet the highest bid. The failure of Maxsold to exercise or enforce any right or provision under these Terms of Service shall not constitute a waiver of such right or provision. I will be seeing my check in about fourteen days. For this sale, I downloaded the Maxsold mobile app and used the login info provided by Maxsold. I would not buy from Maxsold auction again. If the measurements or description is not clear don't assume. A soft close prevents individuals from entering a bid at the very last second before an auction closes with the intent to prevent others from bidding higher. MaxSoldmanaged they manage the whole project from beginning to end. PRO TIP: Group by theme, such as Happy Hour with crystal glasses, martini shakers, beer mugs and pitchers. Buyer beware. I missed my pick ups due to Tropical storm Henri' and also the time frame I was given for an alternate: the pickup sight was closed. Can I send someone to pick up my items?
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